Role Mission:
A UJV Product Coordinator is responsible for the continued maintenance of our luxury hotel portfolio within our company’s internal applications, specifically the Product Grid. They will interact and maintain existing vendor relationships, review pricing and contract agreements, and ensure all services offered are clearly & efficiently communicated to the internal team.
Who Are We:
Planning and managing a 5-Star vacation from scratch requires expertise, cleverness, and genuine passion for detail. That's what UJV is all about. UJV is a service driven team of experts that work behind the scenes, engineering luxury travel experiences for advisors globally, so they can grow their business and fully satisfy their exclusive clients.
We are the luxury travel advisor’s right hand. How?
- UJV is a team of travel experts that advises and supports luxury travel advisors worldwide.
- We work behind the scenes as allies of top luxury travel advisors, to offer a 5 Star experience for their clients.
- We offer travel advisors the knowledge and tools needed to grow their business and better serve their exclusive clients.
- We offer an experience-centered service based on passion, expertise, integrity
- and attention to detail.
- We are willing to do the hard work in order to see our clients shine.
You Will:
- Continuously update and maintain the Product Grid, ensuring that our existing hotel portfolio is up-to-date. Verify that the services offered in each region align with the correct hotel.
- Be responsible for creating and updating essential information in our internal systems, including hotel details, pricing, and contractual agreements.
- Review pricing, contract agreements, and the terms and conditions within contracts to ensure accuracy and compliance.
- Maintain a strong focus on detail, ensuring that all information and documentation are error-free.
- Interact professionally and efficiently with both external clients and our internal team, addressing inquiries, providing information, and resolving issues.
- Use critical thinking skills to effectively manage multiple contracts and agreements simultaneously.
You Have:
- Previous work experience within hospitality is a must, preferably from either hotel or travel agency
- Strong attention to detail & organizational skills
- Excellent written communication skills in English
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- A passion for luxury travel and the desire to provide exceptional customer service.
- Must be fluent in English
